Shipping Information

Shipping Information

Free shipping, always. Thoughtful support, forever.

At ruétine™, we’re committed to delivering your gut health essentials quickly, carefully, and with zero fuss. We proudly offer FREE shipping on all orders, with support available every step of the way.

Order Processing

Please allow 1–3 business days to process and prepare your order for dispatch. Once your order has been handed to our shipping carrier, it’s officially in transit and on its way to you.

During peak times or holidays, our processing window may extend to up to 7 business days. We appreciate your patience while we pack with care.

Estimated Delivery Times

Delivery time depends on your location and begins after dispatch. Below are estimated shipping windows by region:

🇺🇸 United States – 3–7 business days
🇬🇧 United Kingdom – 5–10 business days
🇪🇺 Europe – 5–12 business days
🇦🇺 Australia – 6–14 business days
🌐 Rest of World – 7–21 business days

Note: Customs delays or courier disruptions may occasionally extend these timelines.

Accurate Shipping Details

To ensure a smooth delivery, please double-check your shipping information at checkout. Incomplete or incorrect addresses may delay or cancel your order.

If you notice a mistake, email hello@rue-tine.com within 24 hours of placing your order—we’ll do our best to fix it in time.

If your address is flagged by our system, we’ll reach out via email within 3 business days. If we don’t hear back, we reserve the right to cancel and refund your order.

Delayed Deliveries

While we ship quickly, some things are outside of our control—like courier issues, weather events, or customs hold-ups. If something slows your delivery, we’ll do our best to keep you informed.

If your order is delayed, please feel free to reach out—we’ll support you however we can.

Missing Packages?

Once your package has been marked “delivered,” it becomes the responsibility of the shipping carrier. If your order goes missing, please contact both your courier and our team at hello@rue-tine.com.

We’re happy to assist with filing claims or locating your parcel. While we cannot guarantee replacements or refunds for stolen or lost items, we will always do our best to help resolve the issue fairly.

Our Promise

We're here to make this process feel seamless. If you ever have questions, need help tracking an order, or just want to check in—reach out anytime. We're real humans, and we actually read every email.

Policy Changes

ruétine™ may update this Shipping Policy from time to time without notice. By placing an order, you agree to the terms listed here at the time of your purchase.

Please check back periodically for the latest updates or contact us with any concerns.

Need help?
Email us: hello@rue-tine.com
We’re here to support your gut, and your peace of mind.